Privacy Policy

1. Introduction

This privacy policy explains how personal data obtained through the www.kivanccam.com.tr website operated by Kıvanç Cam (“Company”) is collected, used, protected and processed.
Our aim is to protect the privacy of our visitors and ensure that personal data is processed securely.

2. Collection of Personal Data

When you visit our website or use our contact forms, certain personal data may be collected from you. This data may include:

First name, surname, email address, telephone number,

Company or organisation details,

Messages and requests submitted via the contact form,

IP address, browser information and cookie data.

This information is collected solely for the purpose of communicating with you, processing requests and offers, and improving the quality of our services.

3. Purposes of Use of Personal Data

The personal data collected is used for the following purposes:

Responding to customer requests, preparing quotations and providing services,

Conducting sales and support processes,

Managing communication activities,

Improving the website experience,

Conducting reporting, accounting and auditing processes in compliance with legislation.

4. Protection of Personal Data

As Kıvanç Cam, we protect your personal data in accordance with the provisions of the KVKK (Law No. 6698).
All necessary technical and administrative measures are taken to ensure the confidentiality of your data.
In this context;

Your data is stored on secure servers,

Protection against unauthorised access is provided,

Only authorised personnel can access the information.

5. Use of Cookies

Cookies are used on our website to enhance user experience, analyse traffic and improve service quality.
Cookies are small text files stored on your device via your browser.
You can choose to reject or delete cookies by changing your browser settings; however, in this case, some sections of our website may not function properly.

6. Sharing Personal Data with Third Parties

Your personal data may only be shared with third parties in the following circumstances:

When sharing with official institutions and organisations is required by law,

When sharing with our business partners and suppliers (e.g. courier, accounting, IT services) is strictly limited,

When you have given your explicit consent.

Such sharing is always limited to the purpose, subject to confidentiality commitments and within the legal framework.

7. Rights of the Data Subject

Pursuant to Article 11 of the KVKK, you have the following rights regarding your personal data:

To learn whether your data has been processed,

To request correction if it has been processed incompletely or incorrectly,

To request deletion or destruction,

To learn to whom the processed data has been transferred,

To claim compensation if you have suffered damage.

You may submit these requests to us via the contact details below.

8. Contact

You can contact us for any questions, requests or applications:

Kıvanç Cam
📍 Karma OSB Mah. 1. Cadde No:6 İç Kapı No:1 Merkez / UŞAK
📞 0850 850 1 226 – 0276 213 13 14
✉️ info@kivanccam.com.tr

9. Right to Make Changes

Kıvanç Cam reserves the right to update this Privacy Policy in accordance with legal regulations or internal practices.
Updated policy texts shall enter into force on the date they are published on our website.